Delivery & Shipping Costs

SHIPMENT

We cover the shipping costs for every order. All our products are delivered to your home 100% free of charge. There is also no minimum order value.

Below you will find the average delivery time for all our packages:

• Once an order has been placed, we need Please allow 1 to 3 business days to process your order. During the week, this usually only takes one business day, but if you order on Friday evening or over the weekend, it may take a little longer.

• Once your order has been processed, it will be shipped. Delivery typically takes 5 to 15 business days. We strive to make the ordering and delivery process as easy as possible for our customers. However, should you have any questions or concerns, please don't hesitate to contact our customer service team. Below, we explain how your order will be processed and delivered.

Place an order

The ordering process at Kohlmann Berlin It's designed to be as simple as possible. First, go to the product page and add the desired product to your shopping cart. To do this, click the "Add to Cart" button.

It's important that you check you've selected the correct options. If everything is correct, click "Proceed to Checkout." On the information page, you'll need to enter the correct address details. Make sure all the information is accurate. Once all the details have been entered, click "Proceed to Shipping."

On the "Shipping" page, you have the opportunity to review the address details you entered. We would also like to point out that every shipment is completely free of charge. As a token of our appreciation for our customers, we always cover the shipping and delivery costs. You can now click the "Proceed to Payment" button.

Payment options

You have several payment options to choose from. All payments at Kohlmann Berlin are SSL-encrypted, so you can always shop in a secure payment environment.

• Klarna (Purchase on account)

• credit card (AMEX, Mastercard, Maestro, Visa)

• PayPal

• EPS

• Instant bank transfer

After selecting your preferred payment method, click the "Complete Order" button. You will then be redirected to the selected payment page. Follow the instructions on that page to complete your order. If you have any problems with your order, please feel free to contact us.

Shipping of your order

Have you found the perfect look or the ideal accessory on our website? Then you'll naturally want to enjoy it as soon as possible! That's why we ensure that your order is processed and shipped as quickly as possible.

To ensure we can charge fair prices for our products, we've decided to collect packages in bulk and ship them all at once once we've reached our minimum order quantity. We appreciate your understanding and willingness to support us in creating a better and more sustainable world.

Please note: Like many other online shops, we are currently experiencing high demand, and delays may occur due to the coronavirus crisis. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.

To ensure your order is shipped today, please contact us by email. Our service team will be happy to advise you on a suitable solution.